Circulation desk workers should answer the reference desk phone if the reference staff person is engaged with a patron or away from the reference desk.
Patrons should not use the phone at the reference desk unless it is an emergency.
Patrons should make all personal calls outside the library in the phone
booths.
(outside calls [35 cents] across from men's restroom ; campus calls
across from women's restroom)
Student staff can make very rare and brief calls on the reference phone (for example: to check on car repairs)