Vendacards

Patrons must use Vendacards for all photocopy machines and the microfiche/microfilm reader/printer in the Divinity Library

RELATED: Copiers | Reader-Printers

Directions for Use

Faculty Member

Faculty members may also use the document delivery card to make copies for themselves that will be later charged to their copying account.

Refund Policy

If a patron is trying to purchase or add money to a card and the dispenser malfunctions:

Inform the patron that Divinity does not give cash refunds,

Option One: Central Circulation will give them a new card or encode the proper amount on their card. Send the patron upstairs to Central Circulation with a note indicating the amount lost on the Divinity Machine
Option Two: Divinity Circulation staff can refund with copies
Report the problem to Dewey as in directions

Reporting mechanical problems with the dispenser

Put a word processed out of order sign on the Vendacard machine
Call Dewey James at 3-3498
E-mail Dewey James
As a last resort, page Dewey James at 923-4883
If he is out for vacation or illness, direct patrons to the 4th floor copy center and notify Norman Nash that the machine will require attention from someone during Dewey's absence.

Trouble-shooting

Make sure that patron has followed directions correctly

Try changing out the bill; if the patron used a $5 bill, try 5 $1-bills.

Unplug the machine and plug it back in after a few seconds. Sometimes this adequately resets the machine.

Visitor Cards

Preferred Option

Since the vendacard itself costs sixty cents, we will loan a visitor one of the "empty" cards that we keep in the drawer near the Info Desk phone. The visitor may add whatever amount of money he/she needs to use for copying, and then return the card to the circulation desk before leaving. The

Another Option

If the visitor needs to make so few copies that they "lose" the dollar that they would put on the card, you may let him or her use any vendacards in the drawer with money on them. There should always be a copy card with $5 on it.

If the patron has no cash:

It is up to the supervisor on a case by case basis to determine if a check can be taken. While this is not preferred, this is the same way Kesler copies are handled and therefore possible.

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