Rush Items - Receiving

(content checked 8/20/2000)

Rush items come in on the same cart as the New Books. Rush items are marked with purple rush flags OR white "Priority" flags.

Rush items should contain paperwork with a patron's name and SSN.

Not the case?

If the patrons name is on the paperwork, but there's NO SSN, look up their library ID in the computer system.
If there is NO NAME in the item, look to see if it is a reference item. Reference items are discharged then placed in a stack on the corner of the Infodesk area.
If the Rush item has no patron name AND is not a reference book, then put a note on/in it that reads "Check against RUSH BOOK" and leave it in Sandra's IN BOX.

The point of this next part of the process is to get the book onto the hold shelf under the patron’s name so that the patron receives a notice that the book is available.

Procedure

Discharge the item

Charge it to yourself

Using the patron’s barcode number, (this -hopefully- will be on paperwork placed in the book. If it is not, find the patron's name place a recall on the item, as if it were something being recalled for Divinity Reserves

Discharge the item

A screen message will appear screen telling you to place the item on the hold shelf for the patron.

Put a hold slip in the book with the patron’s name, and

Place it on the hold shelf

Be sure to remove any flags that are left in the item

Postscript

The next morning, an available notice will be printed in the reports and mailed out to the patron.

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